Privacy Policy

1. Introduction
Welcome to Fizio Medical Kft.’s TelemedNet application. We respect your privacy and
are committed to protecting your personal data. This privacy policy will inform you about
how we look after your personal data when you visit our website
(https://telemednet.mozgasklinika.hu/) and use our services.

2. Company Information
Company Name: Fizio Medical Kft.
Address: 1105 Budapest, Halom köz 3. c. ép. Fsz. 3. ajtó
Contact Information: info@mozgasklinika.hu, +36 30 403 1857

3. Data We Collect
We collect and process the following types of personal data:
Booking Data: Full name, email address, and phone number. Payment information is
processed through Stripe.
Guide Download Data: Full name and email address for sending the HealthRoadGuide
and for future communications about site updates and features.

4. How We Collect Data
Registration and Booking: Through the Bookly plugin integrated with Stripe for payment
processing.
Guide Download: Via a form requiring your full name and email address.

5. Data Usage
We use your personal data for the following purposes:
• Providing our services and processing bookings.
• Sending updates about new features and services.
• Marketing communications.

• Customer service interactions.

Third-Party Sharing:
• Stripe: Payment processing.
• Bookly: Appointment scheduling.
• GravityForms: Form handling.
• WordPress: Website management.

6. Data Storage and Protection
We store personal data only as long as necessary and in compliance with GDPR
regulations.
Data protection measures include secure servers, encryption, and access controls to
prevent unauthorized access.

7. User Rights
Under GDPR, you have the right to:
• Access your personal data.
• Request correction of your personal data.
• Request deletion of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data.
To exercise your rights, please contact us at info@mozgasklinika.hu or +36 30 403 1857.

8. Cookies and Tracking
We use cookies and other tracking technologies to enhance your experience on our
website. Cookies are small data files stored on your device. For more details on our use
of cookies, please refer to our Cookie Policy.

9. Children’s Privacy
We do not knowingly collect data from children under the age of 18. Our services are
intended for use by adults or with adult supervision as per Hungarian law.

10. Policy Changes
We may update this privacy policy from time to time. Any changes will be
communicated via email to ensure you are aware of the latest updates.

11. Contact Information
For any questions or concerns regarding this privacy policy or our data protection
practices, please contact our Data Protection Officer:

Name: Czeglédi Tamás
Email: czegledi.tamas@mozgasklinika.hu

Detailed Additions

Data Processing Legal Basis:
Booking data collection and processing are based on the necessity for the performance
of a contract (GDPR Article 6(1)(b)).
Marketing and future communications are based on consent (GDPR Article 6(1)(a)).

Cookies Detailed Information:
We use the following types of cookies:
Necessary Cookies: Essential for the website to function properly.
Performance Cookies: Help us understand how visitors interact with our website by
collecting and reporting information anonymously.
Functionality Cookies: Allow the website to remember choices you make and provide
enhanced, more personalized features.
Targeting Cookies: Record your visit to our website, the pages you have visited, and the
links you have followed.

User Rights Detailed:

Access: You can request access to the personal data we hold about you.
Rectification: You can request correction of inaccurate or incomplete data.
Erasure: You can request deletion of your data where there is no longer a need for us to
process it.
Restriction: You can request the restriction of processing under certain conditions.
Data Portability: You can request to receive your data in a structured, commonly used,
and machine-readable format and have the right to transmit those data to another
controller.
Objection: You can object to the processing of your data based on legitimate interests or
direct marketing purposes.
Withdraw Consent: You can withdraw your consent at any time where we rely on your
consent to process your personal data.

Security Measures:
We employ various security measures including:
• Encryption of data both in transit and at rest.
• Regular security assessments and audits.
• Secure access controls and authentication measures.
• Data minimization practices to ensure we only collect and retain necessary
information.

Data Retention Period:
Booking data and associated personal information are retained for 5 years post-contract
termination.
Marketing communication data are retained until consent is withdrawn.
Financial transaction data are retained for 8 years as per accounting regulations.

By providing this privacy policy, we aim to ensure transparency and accountability in our
data processing practices, adhering to the highest standards of data protection and privacy.